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Toto Construction in Santa Rosa, CA | Sawyer Remodeling
We handle Toto fixture installation, repair, and Bathroom Remodeling - Santa Rosa across Santa Rosa, CA. The one thing that sets us apart here: we’ve worked on hundreds of post-Tubbs-Fire rebuilds, so we know exactly which Toto models went into those homes and what fails on them now. As an independent remodeling company, we’re not tied to Toto-branded parts when a better fix exists. Call (254) 272-5876 for a written estimate before any work starts.
Why Santa Rosa Residents Choose Us for Toto Service

Most plumbers can swap a flapper. Few know the difference between a Drake II fill valve from 2015 and the updated version Toto started using in 2019, or why a Washlet S550e’s wand gasket fails at the six-year mark in Sonoma County specifically. We do. Luca Romano started on LA Trade-Tech framing and finish carpentry, then spent twenty-plus years running remodels where the tile work and the fixture install had to hold up together. That’s the lens we bring to Toto work as a Santa Rosa General Contractor: we treat a toilet or Washlet as part of the bathroom system, not an isolated swap.
We’re also honest about the manufacturer relationship. Sawyer Remodeling is not an authorized Toto dealer or service center. That independence matters. When a discontinued Washlet control board dies, we don’t push a whole new unit because a brand rep says so. We tell you what a rebuilt board costs versus a current Toto model that fits your existing rough-in, and you decide. Good work doesn’t need a sales pitch – it just needs to be done right.
Customers in Santa Rosa also get the Relay Standard on every visit: a live arrival time, photo updates before and after, and a written price before we pick up a tool. Call (254) 272-5876 and a person answers. No callback queues.
Styles & brands we work with







Common Toto Construction Problems We Solve in Santa Rosa
- Washlet gasket leaks at the bidet wand or tank-to-bowl connection. Santa Rosa’s water runs 8 to 12 grains per gallon, moderately hard. That mineral load eats the rubber gaskets on Toto Washlet S550e and C5 units, especially on the wand base. You’ll see water staining the floor near the toilet or a slow drip when the bidet cycles. This is the single most common Toto repair we do in Santa Rosa.
- Running Toto Drake toilets after city water pressure shifts. Santa Rosa’s older mains get flushed after PG&E work or seismic activity, and the pressure spike beats up fill valves. We replace Toto OEM fill valves and flappers on Drake and Drake II models constantly. If the valve seat has mineral buildup, we clean it or replace it and set the water level correctly.
- Washlet control boards fried by PG&E grid switching. Neighborhoods with above-ground utilities – parts of Bennett Valley, Rincon Valley, and sections of northwest Santa Rosa – get hit harder by power surges. The S550e and K300 electronic boards fail more often in those zip codes. We diagnose the board first, then give you repair versus replace numbers.
- CeFiONtect glaze staining and micro-cracks on well water. Homes outside the city service zone that run well water or older softener brine see quicker mineral etching on Toto’s ceramic finish. Recurring bowl stains that don’t respond to cleaning are usually glaze degradation. We tell you honestly when a bowl is past saving and quote a current Toto replacement instead.
- Discontinued Washlet models from post-fire rebuilds hitting end of life. After the 2017 Tubbs Fire, thousands of Santa Rosa homes went back up with Toto toilets and Washlets installed during the rebuild. Those fixtures are now at the 7-to-10-year mark. We’re seeing a wave of discontinued models with backordered parts, and we walk homeowners through upgrade paths that keep the existing rough-in.
Toto Service in Santa Rosa: What Local Conditions Mean for Your Equipment
Here’s the part a generic Toto page won’t tell you. The 2017 Tubbs Fire leveled entire neighborhoods in Santa Rosa – Coffey Park, Fountaingrove, parts of Larkfield – and the rebuilds were fast and largely uniform. Builders put Toto Drake toilets and Washlet seats into thousands of those homes within a two-year window. Now those fixtures age out together. In Coffey Park, we recently pulled a leaking S550e wand gasket on a homeowner’s Toto Washlet, replaced the gasket and water filter, then found the control board dead from a power surge. The S550e was discontinued, parts were backordered for six weeks, and the homeowner didn’t want to wait. We mounted a current Toto C5 Washlet on the existing Drake bowl, kept the original porcelain, and restored bidet function without ripping out the bathroom. That’s the exact scenario we guide Santa Rosa homeowners through weekly. Your rough-in stays put; your fixture gets current.
Can You Fix My Toto Today?
Short answer: yes, in most cases. We stock genuine Toto OEM fill valves, flappers, and Washlet gaskets on the trucks that serve Santa Rosa, so a running toilet or a gasket leak is usually a one-visit fix. Electronic boards for discontinued Washlet models are the exception – those depend on supplier stock, and we’ll tell you the real lead time before you commit. If you’re in Santa Rosa and your Toto is leaking or running, call (254) 272-5876. We’ll give you a straight answer on timing and price.
Toto Models & Products We Service in Santa Rosa
Our Toto work in Santa Rosa spans the Drake and Drake II lines (CST744 and CST454 series), the Ultramax and Ultramax II (MS604 and MS854), Toto Washlets including the S550e, C5, and K300, plus EcoPower and EcoPromenade touchless faucets. We stock OEM fill valves, flappers, and gaskets for warranty-sensitive repairs. For out-of-warranty electronics like dead Washlet control boards, we use quality aftermarket boards when they cost less and hold up the same. If your Toto bowl is cracked or the model is discontinued and parts are gone, we recommend a current Toto fixture that drops into the existing rough-in – no floor tear-out, no drain relocation. Full bathroom remodels, tub-to-shower conversions, and tile and fixture work are all in our wheelhouse. See our Toto sales & service page for the broader scope.
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AfterToto Service Pricing in Santa Rosa
Here’s what Toto work costs in Santa Rosa, line by line. These are the ranges we quote, and the written price you approve is the price you pay. No change orders unless you change the scope. For the full breakdown of our Santa Rosa service area coverage, including which neighborhoods we serve, start there.
| Service | Santa Rosa Price Range |
|---|---|
| Bathroom Remodel | $9,000 – $28,000 |
| Tub-to-Shower Conversion | $3,500 – $10,000 |
| Shower Replacement | $3,000 – $8,500 |
Smaller Toto-specific repairs – a fill valve, flapper, or gasket swap – run lower and depend on the fixture, age, and whether we need an OEM part. Every free estimate includes an itemized line-item price in writing before work starts. Call (254) 272-5876 to schedule yours.
Serving Santa Rosa, CA - Our Local Coverage Area
We’re based in the Santa Rosa area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs – Toto Construction in Santa Rosa

Yes, in nearly every case. Toto Washlets mount to standard Toto rough-in dimensions, so a C5 or K300 drops onto a Drake or Ultramax bowl without moving the flange. We check the water supply location and outlet access first, because some Santa Rosa bathrooms built before the late 2000s lack a grounded outlet near the toilet. If you need a GFCI added, we fold that into the quote. Call (254) 272-5876 for a free estimate.
A running Toto in Santa Rosa usually means the fill valve is worn from water pressure changes or the flapper has mineral buildup from the 8-to-12-grain hard water slowing it down enough to leak. The fix is a Toto OEM fill valve and flapper, set to the right water level for your fixture. If the bowl also drains slowly, the rim jets may be clogged with mineral deposits. Call (254) 272-5876 and we’ll diagnose it over the phone, then confirm on site.
We diagnose the board first. If the Washlet is under warranty, we use a genuine Toto OEM board and handle the paperwork. If it’s out of warranty, we compare a quality aftermarket board against the price of a current Toto model that fits your rough-in. In many Santa Rosa post-fire rebuilds, the S550e is discontinued and a current C5 on the existing bowl is the smarter spend. The decision is always yours, and we give you the numbers both ways.
Yes. We renovate around sound Toto fixtures constantly. If your Drake bowl is uncracked and the finish is intact, we keep it. The same goes for a Washlet that’s still functioning. Full bathroom remodels in Santa Rosa run $9,000 to $28,000 depending on scope, and keeping your existing Toto toilet and Washlet can save a meaningful chunk of the fixture budget. We tell you honestly when a fixture is worth keeping and when it’s not.
A base leak on a Toto EcoPower or EcoPromenade faucet is almost always a failed O-ring or cartridge seal, and the hard water in Santa Rosa accelerates the wear. The fix is a replacement O-ring or cartridge, which takes about an hour. If the leak has been going for weeks, check under the sink for water damage to the cabinet base – that’s the difference between a quick parts swap and a larger repair. We give you a written quote before opening anything up.
Service Areas Near Santa Rosa
We serve Santa Rosa and the surrounding Sonoma County area. If you’re outside our core radius, our Toto service in Rancho Cucamonga page covers the Inland Empire, and Toto service in Oceanside handles North County San Diego. Need Toto work in the Bay Area? We point you to the nearest qualified independent contractor.
Book Your Toto Service in Santa Rosa Today

A running Toto or a leaking Washlet doesn’t fix itself, and Santa Rosa hard water only makes it worse. Call (254) 272-5876 now. You’ll get a live person, a straight diagnosis, and a written price before any work starts. Free estimates, every time.
Written by Luca Romano, Owner at Sawyer Remodeling, serving Santa Rosa since 2005.











